Contact Us
We’d love to hear from you! Whether you have a question, need support, or just want to share your thoughts, we’re here to help.
Business Hours:
Monday through Friday
9 AM – 3 PM
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Chat with us
We're available to answer all of your
questions. Click on the ‘chat’ icon in the bottom right corner of your screen. -
Drop us an email
For questions outside of business hours or if you prefer email, contact us at info@popslife.co
Got questions or feedback? We're here to listen.
FAQs
What is your shipping policy?
At Pops Life, we aim for fast and reliable shipping. Here’s what you need to know:
Processing Time: Orders are processed within 1-2 business days. You’ll receive a tracking number once your order ships.
Shipping Rates & Times: Costs are calculated at checkout. Domestic deliveries typically take 3-7 business days.
International Shipping: Unfortunately, we do not offer international shipping at this time. We currently ship within United States. Thank you for understanding!
Tracking: A tracking number will be emailed to you once your order is shipped.
Delays: Unforeseen delays may occur. We appreciate your patience.
Review our full shipping policy for details. Thank you for shopping with Pops Life!
What's your return policy?
Thank you for shopping with Pops Life! We want to ensure you're happy with your purchase. Please review our return policy below:
All Sales Final: By purchasing from PopsLife.co, you agree to our No Refund, Return, or Exchange Policy. All sales are final.
Defective or Incorrect Items: If you receive a defective or incorrect item, contact us within 7 days. We will provide return instructions. If confirmed, we will replace or refund the item.
Return Conditions: Only returns for manufacturing defects or errors are accepted. Items must be unused, in original packaging, and have proof of purchase.
Shipping Costs: Customers cover return shipping costs. Use a trackable service and consider purchasing shipping insurance.
Refund Processing: Approved refunds may take 7-10 business days to process.
Policy Changes: We may update this policy without notice. Check our website or contact us for the latest information.
For questions, contact Info@popslife.co or view our full return policy.
How long does it take to receive my order?
Delivery times depend on processing and shipping duration. Please note that unexpected delays may occur. For more information, see our shipping policy.
How do I track my order?
A tracking number is included with each order and sent to you via an order fulfillment notification. If you have any questions or need further assistance with your order status, please don't hesitate to reach out to us at info@popslife.co. We're here to help!
Do you offer international shipping?
International Shipping: While we don't currently ship internationally, we are always looking for ways to expand our services and reach new customers around the globe. For now, we proudly serve customers within United States, ensuring fast, reliable shipping and top-notch service. Stay tuned, as we hope to offer international shipping in the future. Thank you for your interest and understanding – exciting things are on the horizon!
Do you offer discounts or promotions?
Yes, we occasionally offer discounts and special promotions. Stay tuned to take advantage of these limited-time deals!